Note: Not all unique aspects of the job are covered by this job description
Reporting to the Director of Development, Major Gifts, the Associate Director of Stewardship and Development Communications creates and implements customized and comprehensive stewardship plans. This includes researching, writing, and providing project management for a variety of projects that (1) motivate prospective donors to support the university and (2) steward existing donors by reporting on the impact of their gifts.
Primary responsibilities include personalized stewardship reports for major and principal-rated donors. On some occasions the role involves writing gift proposals, white papers, case statements, website copy, profiles of students and faculty, letters from the dean, and event materials. The position may also assist in developing video and online projects.
Demonstrated strength and versatility across a wide range of writing styles and formats, and excellent interpersonal skills required.
- Research and draft original content on topics of moderate complexity. Compose written material for alumni, friends, parents, faculty, and the dean. Edit content provided by other sources, and adapt and repurpose as needed.
- Consult with internal and external customers to understand the need and purpose of a project. Propose the most appropriate content and format for the goal and audience.
- Manage internal client relations.
- Identify, recruit, and interview students, faculty, and donors. Incorporate feedback and manage reviews by various internal and external clients.
- Work closely with in-house design, online, and video teams, e.g., organizing raw content and channeling reviewer feedback. Maintain records on internal spreadsheets and databases.
- Participate in defining the stewardship strategy in adherence to the university's stewardship standards.
- Develop and implement programs that provide comprehensive reporting to donors, including: managing production of own stories, publications, and communications projects, and adhering to deadlines. Set and track project schedules and budgets for projects such as the Annual Report of Giving, Dean’s Report, honor rolls, and white papers.
- Proactively monitor and manage the stewardship needs of donors. Build a complete understanding of each donor's involvement and giving activity.
- Coordinate with staff and development officers to develop and produce key stewardship deliverables, especially written (hard copy, email and online) content. May also assist with video production and events.
- Maintain open channels of communications with stewardship colleagues across the university.
* - Other duties may also be assigned
Education & Experience:
Bachelor's degree and three to five years of relevant experience or combination of education and relevant experience.
Knowledge, Skills and Abilities:
- Proven success in writing for publication in print, web, and other platforms.
- Excellent writing, interpersonal, and oral communication skills with proven ability to present, write, edit, and organize thoughts in a clear, concise, and well-organized manner. Flawless copyediting and proofing.
- Ability to understand materials of moderate complexity and synthesize across multiple sources to produce materials for diverse audiences.
- Ability to change voice and writing style to fit a particular audience and purpose.
- Demonstrated project management/production management experience, including working closely with clients and designers and overseeing complex projects
- Proven ability to effectively and efficiently manage multiple tasks and priorities simultaneously with competing deadlines, coordinate the roles of various project contributors, set priorities and schedules, and meet deadlines with a minimum of supervision.
- Excellent interpersonal skills and ability to interact effectively with a diverse array of people, including senior leaders.
- Proficiency with Microsoft Office Suite; familiarity with InDesign and Photoshop highly desired.
- Ability to work independently and as part of a team.
- Demonstrated sound judgment in situations requiring independent decision-making and in handling confidential and sensitive material.
- Frequently perform desk-based computer tasks, stand/walk, sit, use a telephone.
- Occasionally light/fine grasping, lift/carry/push/pull objects that weigh up to 10 pounds, writing by hand.
- Ability to obtain and maintain a Non-commercial Class Driver's license.
* - Consistent with its obligations under the law, the University will provide reasonable accommodation to any employee with a disability who requires accommodation to perform the essential functions of his or her job.
- May require working flexible hours, including nights and weekends.
- When conducting university business, must comply with the California Vehicle Code and Stanford University driving requirements.
- Interpersonal Skills: Demonstrates the ability to work well with Stanford colleagues and clients and with external organizations.
- Promote Culture of Safety: Demonstrates commitment to personal responsibility and value for safety; communicates safety concerns; uses and promotes safe behaviors based on training and lessons learned.
- Subject to and expected to comply with all applicable University policies and procedures, including but not limited to the personnel policies and other policies found in the University's Administrative Guide, http://adminguide.stanford.edu.
Final offers of employment are contingent upon successful completion of a pre-employment background check.
Please apply through the StanfordCareers website, Job Number 73784: https://stanfordcareers.stanford.edu/job-search?jobId=73784