The Blackbaud User Society was created in 2006 with a sole purpose: Helping users of Blackbaud fundraising software get the most out of their investment.
Blackbaud products are expensive. Then again, so is a Mercedes – but with both you get what you pay for. Unfortunately, many nonprofits do not use their software to its full potential.
Blackbaud does offer support and training, but the users of the software have been stuck in the trenches for far too long. We know what its like to be too busy to write a policies and procedures manual for your database. We understand when you would rather track an event in a spreadsheet because your software makes it so complicated. Most of all, we know what it feels like to have technology make your job harder instead of making it easier like it is supposed to.